Hi All
I have been in contact with Penn SA over the last while regarding the roller issue as witnessed on some the first batch of reels that became squeaky after a while of usage. This was due to a batch of rollers from the manufacturer there was problematic, also note this particular roller is used in a few other reels as well and they are fine.
The good news is that the replacements rollers have arrived.
Working on reels i have been informed they will not be replacing the roller but the entire right side plate which is awsome news for all.
Guys who have had issues with the squeaky roller on the first batch of reels can contact the store they purchased it at and they will then arrange further with Penn i believe.
Please note it is only the first batch where there are some roller issues and not on all the reels either.
I am confident things will go from strength to strength forward for this reel now.
Regards
Old Salt :fishn